The Omnichannel Opportunity


Canadian retail is evolving, and major sales events like Amazon Prime Days showcase the growing collaboration between online and in-store shopping.

Online  vs  Offline

The Omnichannel Consumer

Key Trends Shaping Canadian Shopping Habits

Changing the Game With Data-Driven Insights

It's not just about where Canadians shop, it's about what their behaviour reveals.  To truly connect with consumers, businesses need to leverage data from both spheres.

Why Combining These Data Sources Matters


  • Eliminate blind spots:
    Brands commonly over-rely on online signals, even though 86% of Canadian sales remain offline.


  • Better targeting:
    Linking digital interactions to in-store purchases allows for sophisticated campaign personalization.


  • Improve ROI:
    An integrated approach reduces waste, ensuring marketing dollars drive true engagement and value.

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